Our family values

The RO’s ethos of embracing family values is borne out by the appreciation we have for our dedicated team of staff and our committed support of local charities in Hertfordshire.

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Quiz Night Cheque presentation to Add-va


The RO has been a family run company for nearly 90 years and during that time has been blessed with extraordinary length of service from many of its staff.

In the last few years alone we have been able to add six more names to the board for those who have worked for the RO for more than 25 years. 

As the business expands new people join bringing with them different ideas, enabling the organisation to progress, whilst at the same time retaining the core family business values that define the RO. A positive reflection of these values is the support the business and our staff provide to charitable organisations across the county of Hertfordshire.

An example of this is the RO annual quiz, which is now in its seventeenth year, and in that time has raised over £65,000 for various local causes. Every year staff members also give up their time to paint, decorate or garden for a nominated local organisation in need of support.


Supporting and getting actively involved with a variety of organisations which help the lives of those most in need within Hertfordshire is a core value which, much like the business itself, we intend to build on and develop year on year.

The Graham Rowlandson Foundation, the family charity now in its Fifteenth year, has supported over 70 charities across the county with individual grants from a few thousand pounds to amounts in excess of £50,000.

Projects have ranged from broadening the understanding and awareness amongst the general public (and indeed healthcare professionals) of the fantastic work done by hospices in Hertfordshire, to introducing tennis to primary age children in underprivileged areas.

Our longest running commitment has been providing funding to a project for six and seven year-olds exploring literacy in a creative way with the aim of developing their confidence and ability in speaking, listening, reading and writing. This initiative is now being provided to over 600 Year 2 pupils in two areas of significant social deprivation within Hertfordshire as well as two special schools.